The University of Central Lancashire
The University of Central Lancashire (UCLan) is at the very heart of business, education and enterprise in the region and as such is delighted to be the headline sponsor of the highly regarded and much prized Lancashire Tourism Awards.
As a University, UCLan have developed an enviable reputation for innovation and entrepreneurship offering a wide range of hugely effective and highly thought of full-time and part-time courses in many areas including Tourism, Hospitality and Event Management, as well as being fully committed to Continuing Professional Development (CPD).
As a University, UCLan have received many accolades and the courses perform consistently well in the National Student Survey. With a strong reputation for producing highly skilled employable graduates, UCLan provides an all-round enhanced student experience, based on strong links between academic excellence and the world of work.
UCLan is a globally respected University and is firmly among the world’s top universities. The University have been included in the QS World Rankings which lists around 850 elite universities from the thousands of institutions around the globe. As part of the ranking system, the QS Stars Development Roadmap allows individual institutions to showcase their broader qualities across a range of categories important to students. UCLan has been awarded the maximum five-star rating in six of these areas. These cover teaching, employability, internationalisation, facilities, social responsibility and inclusiveness.
Tourism, Hospitality and Events, which falls within the Lancashire School of Business and Enterprise within the University, offers specialist courses for people who wish to, or are working in, management positions in the tourism, hospitality and events industries. The School have strong links with leading companies such as Disney Florida, Marriott Hotels, Events Northern Ltd and Merlin Leisure. The Division hosts the Institute of Transport and Tourism and The Dark Tourism Forum.
The University over the years has developed a significant skill set and reputation within the sector and is thrilled to once again play such a key role in Lancashire Tourism Awards
Working In Partnership
VisitBlackpool is tasked with promoting the UK’s most popular holiday destination to a worldwide audience.
As the tourism arm of Blackpool Council, we work closely with partners and stakeholders to showcase the best that Blackpool has to offer our millions of visitors.
Our partnership working covers a wide range of activities including destination marketing and staging of large-scale events, many of them free to access.
In recent years, the number of partners has been expanded and VisitBlackpool now works with local, regional, national and international partners on projects aimed at opening up new audiences for the resort.
The annual Blackpool Has It All destination marketing campaign continues to grow and incorporates TV, PR and digital media. It is a collaboration between several major players in the visitor economy including Merlin Entertainments (operators of The Blackpool Tower, SEALIFE and Madame Tussauds); Blackpool Pleasure Beach; Winter Gardens; Sandcastle Waterpark; Blackpool Transport; and several other hotels and attractions.
Our partnership working includes VisitBlackpool’s continued relationship with Nickelodeon to deliver the UK’s only SLIMEFEST shows. In 2019, the tickets for the six concerts at Pleasure Beach Arena sold out within weeks of going on sale.
In August this year, Club MTV and VisitBlackpool once again delivered another fantastic Switch-On event featuring Busted, Diversity, Sigma, Becky Hill and Nina Nesbitt, culminating in the Illuminations being switched on by Blackpool’s award-winning Coronation Street actress, Lucy Fallon.
With tens of millions of pounds of investment in the pipeline for 2020, including new shows and events, hotel developments, enhanced rail services and the completion of a new conference centre and exhibition centre at the Winter Gardens, the opportunity to promote the Blackpool offer has never been better.Website www.visitblackpool.com
Access Fylde Coast
CATEGORY SPONSOR: ACCESSIBLE AND TOURISM INCLUSIVE AWARD
Access Fylde Coast is a pioneering project aimed at boosting tourism and bolstering the local economy – helping businesses to tap into an estimated £14.8 million extra revenue from the Purple Pound and ensuring people with disabilities get the warmest of welcomes across the Fylde Coast.
Spearheaded by Blackpool charity Disability First, it is backed by the Coastal Communities Fund as part of the Government’s initiative to invest £250 million in our much-loved seaside areas through dedicated programmes such as Access Fylde Coast.
The project is offering businesses FREE, non-critical but helpful access guides and FREE disability awareness training to enable organisations to boost their customer base.
75% of disabled people have walked away from a business because it couldn’t cater for them – whether that was staff attitude, they were unable to read the menu or get through cluttered shop aisles.
It’s not about spending thousands, modifications are often free or extremely low cost ( while often benefiting families and the elderly) and Access Fylde Coast will point businesses in the right direction, so that people with physical, sensory, mental health and learning disabilities want to spend with them – increasing their bottom line, while creating a place for all.Website accessfyldecoast.co.uk/
Blackpool & The Fylde College
CATEGORY SPONSOR: LARGE HOTEL OF THE YEAR
B&FC for Business is the Fylde Coast’s leading workforce development and apprenticeship provider and has decades of experience co-creating solutions which help boost companies’ productivity.
As the corporate arm of Blackpool and The Fylde College, B&FC for Business is dedicated to ensuring it delivers the highest quality education and training – in line with its esteemed parent organisation.Website www.blackpool.ac.uk/employers
BBC Radio Lancashire
BBC Radio Lancashire is the BBC Local Radio service for the county of Lancashire, in North West England. It began as BBC Radio Blackburn on 26 January 1971 on 96.4FM, then adding 854 kHz AM in 1972 and changing to its current name on 4 July 1981Website www.bbc.co.uk/radiolancashire
creative-council is a small graphic design team, with a wide range of skills and unique way of working. There are no account handlers or middle men, just a trio of passionate designers working directly with clients and sharing their enthusiasm. With creative-council client and designer work together to find the best solutions.
We’re a Lancashire company and our clients now include familiar local tourism names such as Marketing Lancashire, Ribble Valley Council and Burnley Mechanics Theatre. We produce beautiful designs and powerful brands, enlivening and enriching the experience of visiting the red rose county.
Our team covers all manner of design work, from business cards right through to full brands, email marketing, interactive websites and video production.Website www.creative-council.net.
We ensure your customer has a seat in your Board Room!
Delivering a memorable customer experience is the badge that every company wishes to wear, but few achieve. Insight6 Lancashire has the expertise and a portfolio of products and services to help its clients achieve a world class customer experience.
84% of organisations working to improve CX have experienced increased revenue in 2018, and insight6 delivers customer feedback through a variety of channels.
Enthused, motivated and trained staff are crucial to delivering a memorable customer experience and Customer Journey Mapping is one workshop for staff to comprehend each digital and physical touchpoint, in order to improve conversion rates and foster customer loyalty. Loyal customers tell their friends, typically spend more money, are not as price sensitive, and drive business growth.
Working with insight6 Lancashire will ensure you get more loyal customers.
Lancashire Business View
The must-read magazine for commerce and industry in the region. Its pages contain news, analysis and opinion on the issues that affect business in Lancashire. There is key information that can help businesses flourish, and entertaining features on the personalities behind the headlines. Lancashire Business View is mailed direct to 8,000 high-ranking decision makers and therefore provides an unbeatable advertising platform for companies and organisations wishing to raise their profile in the county.Website www.lancashirebusinessview.co.uk
Lancashire Life is a British monthly regional magazine, first published in 1947, devoted to the English county palatine of Lancashire. The magazine is part of Archant Life Ltd. It covers lifestyle topics including motoring, property, food, art and everyday life in the county.
Website: http: www.lancashirelife.co.uk
News, sport and business from around the area. Features personals, North West job vacancies, cars for sale, readers’ forum and readers’ travel offers.Website www.lep.co.uk
LINKS SIGNS AND GRAPHICS
Links Signs and Graphics have a long association with the leisure industry and it remains a very important sector to the business, over the years they have formed strong links with many of the major names who are active across the Fylde Coast and further afield. LSG are more than just a signmaker, creating full colour signage and display graphics, small, large and super-wide formats for use indoors or outdoors. This includes applications such as exhibition stands, illuminated displays, signage, billboards, ambient media and many more bespoke items.Website www.linkssignsandgraphics.co.uk
Northern Print Distribution Ltd
Northern Print Distribution provides an essential link between tourism businesses and their audience. Distributing over 25 million pieces of print on behalf of tourism businesses large and small to more than 7,000 outlets across the North of England.
Peter Scott Printers
Burnley based Peter Scott Printers have been producing full colour print work both locally and nationally for over 55 years and our quality and service is legendary. Priding themselves on building strong long-term partnerships with their customers, offering 24 hour production backed up by a dedicated, knowledgeable and experienced team and extremely competitive prices. Offering the very best value litho and digital print service, with full colour printing, finishing, cutting, foiling and embossing up to B1 – all under one roof. Peter Scott Printers have also addressed the benefits of using environmentally conscious suppliers and products.Website peterscottprinters.com/
CATEGORY SPONSOR: TASTE LANCASHIRE RESTAURANT OF THE YEAR
Total Foodservice is a 5th generation family food service business with values firmly set in superior quality product, trustworthy people and reliable service. Whether you work with Michelin Starred cuisine or coffee shop treats, Total Foodservice’s range of around 4,000 products is constantly evolving to bring you the very best ingredients of exceptional quality; from the basics such as oil, flour and dairy to exciting, innovative products and artisan produce across ambient, chilled frozen and non-food products. Loved by our customers for our flexible and efficient service, everything puts the customer and the food at the centre of what we do.Website www.totalfoodservice.co.uk