Mystery shop / judging visit requirements 2026

As part of the terms and conditions of entry, finalists are asked to ensure that they reimburse or compliment the mystery shopper and their family / partner as appropriate, any costs associated with mystery shopping on production of identification by the mystery shopper which will include a formal letter which we will provide for you to print and sign on your own letterhead and return to us.   The shoppers will be briefed with a maximum spend limit and are asked to ensure they  have covered certain aspects of their visit to include food and drink, entrance fees, experience / booking fees.    

Category

 

Judging requirement

 


Accessible and Inclusive Tourism *
Pre-announced judge day visit & interview panel.
Business Events Venue *  Pre-announced judge day visit & interview panel.
Camping, Glamping and Holiday Park * 
Pre-announced judge day visit & interview panel (p
lan the visit to see as much of the site and as many units as possible).

Cultural Venue/Organisation
Interview panel.  

Dog Friendly Business
Interview panel.

Regenerative Tourism *
Pre-announced judge day visit & interview panel. 

Experience of the Year *
Mystery shop & interview panel (with pre-booked tickets if required). 

Family Owned / Run Business
Interview panel.

Hospitality & Tourism Student
Interview panel. 

Hotel Wedding Venue
Mystery shop telephone enquiry & interview panel. 

Small Serviced Accommodation *
 
Mystery Shop (including overnight stay and breakfast, plus lunch or evening meal where provided) & interview panel. 

Large Event
 
Interview panel.

Large Hotel
*
 
Mystery shop (including overnight stay and breakfast, plus either lunch or evening meal where provided) & interview panel. 

New Tourism Business *
 
Pre-announced judge day visit & interview panel. 

Pub of the Year *
 
Mystery shop for lunch or evening meal & interview panel. 

Self-Catering Accommodation *
Pre-announced judge day visit & interview panel (plan the visit to see as much of the site and as many units as possible). 

Small Event
 
Interview panel. 

Taste Lancashire *
 
Mystery shop & interview panel. 

Unsung Hero *
 
Panel desk judging.

Small Visitor Attraction and Large Visitor Attraction *
Mystery shop & interview panel (with pre-booked tickets if required). 

Wedding Venue
Mystery shop telephone enquiry & interview panel. 

 #LTA26

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