Mystery Shop / Judging visit Requirements LTA23

As part of the terms and conditions of entry, finalists are asked to ensure that they reimburse or compliment the mystery shopper and their family/partner as appropriate, any costs associated with mystery shopping on production of identification by the mystery shopper which will include a formal letter which we will provide for you to print and sign on your own letterhead and return to us.  The shoppers will be briefed with a maximum spend limit and are asked to ensure they  have covered certain aspects of their visit to include food and drink, entrance fees, experience/booking fees.

Category  Judging requirement 
Accessible and Inclusive Tourism * Pre-announced Judge Day Visit & Interview panel  
Business Events Venue * Pre-announced Judge Day Visit & Interview Panel 
Camping, Glamping and Holiday Park * Pre-announced Judge Day Visit & Interview Panel 
Cultural Venue/Organisation Interview Panel  
Dog Friendly Business Interview Panel 
Ethical, Responsible and Sustainable Tourism * Pre-announced Judge Day Visit & Interview Panel 
Experience of the Year * Mystery Shop & Interview Panel 
Family Owned / Run Business Interview Panel 
Hospitality & Tourism Student Interview Panel 
Hotel Wedding Venue Mystery shop telephone enquiry & Interview Panel 
Lancashire Perfect Stay – Small Serviced Accommodation * Mystery Shop (including overnight stay and breakfast) & Interview Panel 
Large Event Interview Panel 
Large Hotel * Mystery Shop (including overnight stay and breakfast plus either lunch or evening meal) & Interview Panel 
New Tourism Business * Pre-announced Judge Day Visit & Interview Panel 
Pub of the Year * Mystery Shop for lunch or evening meal & Interview Panel 
Resilience and Innovation Interview Panel 
Self-Catering Accommodation * Pre-announced Judge Day Visit & Interview Panel 
Small Event Interview Panel 
Taste Lancashire * Mystery Shop & Interview Panel 
Taste Lancashire Producer Interview Panel 
Unsung Hero * Panel desk judging 
Visitor Attraction * Mystery Shop & Interview Panel 
Wedding Venue Mystery shop telephone enquiry & Interview Panel 

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Latest News

Lancashire finalists in VisitEngland Awards for Excellence 2024

VisitEngland has today, 9 April, announced the finalists who will go forward to compete for the tourism industry’s annual national Awards for Excellence. Amongst the finalists are three Lancashire businesses who won at the regional Lancashire Tourism Awards and qualified for the national industry awards.  La Locanda in Gisburn Lancashire’s finalists are: La Locanda, Gisburn, Taste Of England Award finalist;  Secret Garden… read more

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